Privacy Policy

PASS-TCFCA ("we"/"us") values the protection of your personal information and privacy. This Privacy Policy explains how we collect, use, store, share, and protect the information you provide while using the Platform (including the website and related services).

By using our services, you confirm that you have read and agree to this Policy. If you do not agree with any part of this Policy, please stop using our services.

We may collect the following types of information:

• Account information: the email, display name, and authentication-related information you provide when registering.
• Usage data: learning activity data such as practice history, answer progress, your mistake log, favorites, and vocabulary list.
• Content and interaction data: writing and speaking practice content you submit, along with related AI grading inputs and outputs.
• Transaction information: subscription plans, order records, and payment status (payments are processed by third-party payment providers; we do not store your full card details).
• Device and technical information: browser type, operating system, IP address, access times, cookies, and similar log data generated by comparable technologies.

The information we collect is used for the following purposes:

• To provide, maintain, and improve core features such as practice materials, AI grading, and learning records;
• To process subscription orders, activate membership benefits, and provide customer support;
• To protect account and system security, and to prevent fraud, abuse, and unlawful activity;
• To perform data analytics and product analysis in order to improve the user experience;
• To send you service notices or marketing communications, where you have consented or as permitted by law.

We do not sell your personal information. We may share or disclose information only in the following circumstances: with your explicit consent; to fulfill a legal obligation or respond to a lawful request from a competent authority; when sharing information necessary for trusted third parties that provide us with hosting, payment, analytics, or customer support services (who are required to maintain confidentiality); or where information is lawfully transferred as part of a merger, acquisition, or asset reorganization.

We use cookies and local storage technologies to keep you signed in, remember your preferences, and analyze how the site is used. You can manage or decline cookies through your browser settings, though some features may not work properly as a result.

Your data is stored on servers with appropriate security measures in place. We take reasonable technical and organizational steps to prevent unauthorized access, disclosure, or tampering. Please note, however, that no method of transmission over the internet can be guaranteed to be completely secure, so please keep your account password safe.

To the extent permitted by applicable law, you have the right to:

• Access, correct, or update your account information;
• Delete certain learning data or request that your account be closed;
• Withdraw consent you previously gave (this does not affect processing carried out based on that consent before withdrawal);
• Ask questions or file a complaint with us regarding how your personal information is processed.

To exercise any of the rights above, please contact us via the Contact page.

Our services are primarily intended for users with full legal capacity. If you are a minor, please read this Policy and use the service under the guidance of a guardian. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page along with a revised effective date. For material changes, we will notify you through a site announcement or other reasonable means. Continuing to use the service after an update constitutes acceptance of the revised Policy.

If you have any questions about this Privacy Policy, please contact us via the Contact page. We will respond within a reasonable time.